Layout Curve

Equality, Diversity & Inclusion


This policy addresses discrimination based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and/or belief, sex, or sexual orientation, as outlined in the Equality Act 2010. We acknowledge differences between the physical sex and gender assigned at birth and an individual’s gender identity/expression. Therefore, this policy also covers discrimination based on a person’s gender identity.


Compare Boiler Quotes recognizes the importance of treating everyone with equity, dignity, and respect. Any individual who believes they have faced discrimination, harassment, or bullying has the right to make a complaint free from victimisation or fear of retaliation. Please refer to staff and candidate policies for the appropriate procedure to follow.


Every individual associated with Compare Boiler Quotes, including staff and external community members, is responsible for promoting Equality, Diversity, and Inclusion (EDI). The Managing Director is accountable for ensuring full implementation of this policy. The Director of People & Culture oversees the implementation of Compare Boiler Quotes’ strategy concerning equality, diversity, and inclusion for staff. In conjunction with the rest of the Executive team, they manage EDI within the content and operational activities of Compare Boiler Quotes.

Implementation, Monitoring, and Review

This policy will be implemented through an Equality and Diversity Committee. Progress against actions and objectives will be regularly reported to the Executive Management Team. The impact of this policy will be assessed through monitoring, including:

  • The People & Culture Director will collect and analyse monitoring data on staff, reporting annually to the Executive Management Team.
  • The Quality and Standards Department will coordinate the collection and analysis of candidate monitoring data.
  • The Marketing Team will establish and maintain measures to ensure that Compare Boiler Quotes content aligns with the provisions set out in this policy.

This Policy will undergo regular reviews to reflect best practices and current legislation.


All staff are required to participate in EDI training relevant to their role. New staff will undertake EDI training as part of their induction process.

Complaints Procedures related to Equality, Diversity, and Inclusion

Compare Boiler Quotes expects all members of its staff and the wider community to treat others equitably, with dignity and respect. Individuals who believe they have been discriminated against, harassed, or bullied have the right to make a complaint free from victimisation or fear of retaliation. Please refer to staff and candidate policies for the appropriate procedure to follow.


The Director of People & Culture owns this policy and is subject to review at the discretion of Compare Boiler Quotes’ Executive and/or as required by changes to legislation.

What our customers think

5 Stars on Trustpilot

Would recommend

Stressed when needed a new boiler but easy process with affordable finance. New boiler installed within a few days with option for next day.

Paul Jones 5 Star on Trustpilot

We were very impressed

On the day, they came on time. Lovely people, they kept everything clean. Explained everything to me. No mess, kept me informed.

Anne Cross 5 Star on Trustpilot

Great Experience

Great experience - quick to arrange, easy to work with the very responsive online team and all installed faster than expected.

Ms Baxter 5 Star on Trustpilot

Layout Curve
Next Day Fitting Till 2pm! & £50 Off Fixed Online PricesGet Your Prices >